[Update] Rename app

apps/tickets/utils.py

@@ -0,0 +1,62 @@
+# -*- coding: utf-8 -*-
+#
+from django.conf import settings
+from django.utils.translation import ugettext as _
+
+from common.utils import get_logger, reverse
+from common.tasks import send_mail_async
+
+logger = get_logger(__name__)
+
+
+def send_login_confirm_ticket_mail_to_assignees(ticket, assignees):
+    recipient_list = [user.email for user in assignees]
+    user = ticket.user
+    if not recipient_list:
+        logger.error("Ticket not has assignees: {}".format(ticket.id))
+        return
+    subject = '{}: {}'.format(_("New ticket"), ticket.title)
+    detail_url = reverse('tickets:login-confirm-ticket-detail',
+                         kwargs={'pk': ticket.id}, external=True)
+    message = _("""
+        <div>
+            <p>Your has a new ticket</p>
+            <div>
+                <b>Title:</b> {ticket.title}
+                <br/>
+                <b>User:</b> {user}
+                <br/>
+                <b>Assignees:</b> {ticket.assignees_display}
+                <br/>
+                <b>City:</b> {ticket.city}
+                <br/>
+                <b>IP:</b> {ticket.ip}
+                <br/>
+                <a href={url}>click here to review</a> 
+            </div>
+        </div>
+    """).format(ticket=ticket, user=user, url=detail_url)
+    send_mail_async.delay(subject, message, recipient_list, html_message=message)
+
+
+def send_login_confirm_action_mail_to_user(ticket):
+    if not ticket.user:
+        logger.error("Ticket not has user: {}".format(ticket.id))
+        return
+    user = ticket.user
+    recipient_list = [user.email]
+    subject = '{}: {}'.format(_("Ticket has been reply"), ticket.title)
+    message = _("""
+        <div>
+            <p>Your ticket has been replay</p>
+            <div>
+                <b>Title:</b> {ticket.title}
+                <br/>
+                <b>Assignee:</b> {ticket.assignee_display}
+                <br/>
+                <b>Status:</b> {ticket.status_display}
+                <br/>
+            </div>
+        </div>
+     """).format(ticket=ticket)
+    send_mail_async.delay(subject, message, recipient_list, html_message=message)