github/jumpserver
1
0
Fork 0
mirror of https://github.com/jumpserver/jumpserver.git synced 2025-09-21 19:38:07 +00:00
Code Issues Projects Releases Wiki Activity

reactor&feat: 重构工单模块 & 支持申请应用工单 (#5352)

Browse Source 
* reactor: 修改工单Model，添加工单迁移文件

* reactor: 修改工单Model，添加工单迁移文件

* reactor: 重构工单模块

* reactor: 重构工单模块2

* reactor: 重构工单模块3

* reactor: 重构工单模块4

* reactor: 重构工单模块5

* reactor: 重构工单模块6

* reactor: 重构工单模块7

* reactor: 重构工单模块8

* reactor: 重构工单模块9

* reactor: 重构工单模块10

* reactor: 重构工单模块11

* reactor: 重构工单模块12

* reactor: 重构工单模块13

* reactor: 重构工单模块14

* reactor: 重构工单模块15

* reactor: 重构工单模块16

* reactor: 重构工单模块17

* reactor: 重构工单模块18

* reactor: 重构工单模块19

* reactor: 重构工单模块20

* reactor: 重构工单模块21

* reactor: 重构工单模块22

* reactor: 重构工单模块23

* reactor: 重构工单模块24

* reactor: 重构工单模块25

* reactor: 重构工单模块26

* reactor: 重构工单模块27

* reactor: 重构工单模块28

* reactor: 重构工单模块29

* reactor: 重构工单模块30

* reactor: 重构工单模块31

* reactor: 重构工单模块32

* reactor: 重构工单模块33

* reactor: 重构工单模块34

* reactor: 重构工单模块35

* reactor: 重构工单模块36

* reactor: 重构工单模块37

* reactor: 重构工单模块38

* reactor: 重构工单模块39
This commit is contained in:
Jiangjie.Bai
2020-12-30 00:19:59 +08:00
committed by GitHub
parent 9d4f1a01fd
commit 3b056ff953
54 changed files with 1585 additions and 948 deletions
Download Patch File Download Diff File Expand all files Collapse all files

141
apps/tickets/models/ticket.py
View File

@@ -1,141 +0,0 @@
# -*- coding: utf-8 -*-
#
from django.db import models
from django.db.models import Q
from django.utils.translation import ugettext_lazy as _
from common.db.models import ChoiceSet
from common.mixins.models import CommonModelMixin
from common.fields.model import JsonDictTextField
from orgs.mixins.models import OrgModelMixin
__all__ = ['Ticket', 'Comment']
class Ticket(OrgModelMixin, CommonModelMixin):
class STATUS(ChoiceSet):
OPEN = 'open', _("Open")
CLOSED = 'closed', _("Closed")
class TYPE(ChoiceSet):
GENERAL = 'general', _("General")
LOGIN_CONFIRM = 'login_confirm', _("Login confirm")
REQUEST_ASSET_PERM = 'request_asset', _('Request asset permission')
class ACTION(ChoiceSet):
APPROVE = 'approve', _('Approve')
REJECT = 'reject', _('Reject')
user = models.ForeignKey('users.User', on_delete=models.SET_NULL, null=True, related_name='%(class)s_requested', verbose_name=_("User"))
user_display = models.CharField(max_length=128, verbose_name=_("User display name"))
title = models.CharField(max_length=256, verbose_name=_("Title"))
body = models.TextField(verbose_name=_("Body"))
meta = JsonDictTextField(verbose_name=_("Meta"), default='{}')
assignee = models.ForeignKey('users.User', on_delete=models.SET_NULL, null=True, related_name='%(class)s_handled', verbose_name=_("Assignee"))
assignee_display = models.CharField(max_length=128, blank=True, null=True, verbose_name=_("Assignee display name"), default='')
assignees = models.ManyToManyField('users.User', related_name='%(class)s_assigned', verbose_name=_("Assignees"))
assignees_display = models.CharField(max_length=128, verbose_name=_("Assignees display name"), blank=True)
type = models.CharField(max_length=16, choices=TYPE.choices, default=TYPE.GENERAL, verbose_name=_("Type"))
status = models.CharField(choices=STATUS.choices, max_length=16, default='open')
action = models.CharField(choices=ACTION.choices, max_length=16, default='', blank=True)
comment = models.TextField(default='', blank=True, verbose_name=_('Comment'))
origin_objects = models.Manager()
def __str__(self):
return '{}: {}'.format(self.user_display, self.title)
@property
def body_as_html(self):
return self.body.replace('\n', '<br/>')
@property
def status_display(self):
return self.get_status_display()
@property
def type_display(self):
return self.get_type_display()
@property
def action_display(self):
return self.get_action_display()
def create_status_comment(self, status, user):
if status == self.STATUS.CLOSED:
action = _("Close")
else:
action = _("Open")
body = _('{} {} this ticket').format(self.user, action)
self.comments.create(user=user, body=body)
def perform_status(self, status, user, extra_comment=None):
self.create_comment(
self.STATUS.get(status),
user,
extra_comment
)
self.status = status
self.assignee = user
self.save()
def create_comment(self, action_display, user, extra_comment=None):
body = '{} {} {}'.format(user, action_display, _("this ticket"))
if extra_comment is not None:
body += extra_comment
self.comments.create(body=body, user=user, user_display=str(user))
def perform_action(self, action, user, extra_comment=None):
self.create_comment(
self.ACTION.get(action),
user,
extra_comment
)
self.action = action
self.status = self.STATUS.CLOSED
self.assignee = user
self.save()
def is_assignee(self, user):
return self.assignees.filter(id=user.id).exists()
def is_user(self, user):
return self.user == user
@classmethod
def get_related_tickets(cls, user, queryset=None):
if queryset is None:
queryset = cls.objects.all()
queryset = queryset.filter(
Q(assignees=user) | Q(user=user)
).distinct()
return queryset
@classmethod
def get_assigned_tickets(cls, user, queryset=None):
if queryset is None:
queryset = cls.objects.all()
queryset = queryset.filter(assignees=user)
return queryset
@classmethod
def get_my_tickets(cls, user, queryset=None):
if queryset is None:
queryset = cls.objects.all()
queryset = queryset.filter(user=user)
return queryset
class Meta:
ordering = ('-date_created',)
class Comment(CommonModelMixin):
ticket = models.ForeignKey(Ticket, on_delete=models.CASCADE, related_name='comments')
user = models.ForeignKey('users.User', on_delete=models.SET_NULL, null=True, verbose_name=_("User"), related_name='comments')
user_display = models.CharField(max_length=128, verbose_name=_("User display name"))
body = models.TextField(verbose_name=_("Body"))
class Meta:
ordering = ('date_created', )