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* reactor: 修改工单Model，添加工单迁移文件 * reactor: 修改工单Model，添加工单迁移文件 * reactor: 重构工单模块 * reactor: 重构工单模块2 * reactor: 重构工单模块3 * reactor: 重构工单模块4 * reactor: 重构工单模块5 * reactor: 重构工单模块6 * reactor: 重构工单模块7 * reactor: 重构工单模块8 * reactor: 重构工单模块9 * reactor: 重构工单模块10 * reactor: 重构工单模块11 * reactor: 重构工单模块12 * reactor: 重构工单模块13 * reactor: 重构工单模块14 * reactor: 重构工单模块15 * reactor: 重构工单模块16 * reactor: 重构工单模块17 * reactor: 重构工单模块18 * reactor: 重构工单模块19 * reactor: 重构工单模块20 * reactor: 重构工单模块21 * reactor: 重构工单模块22 * reactor: 重构工单模块23 * reactor: 重构工单模块24 * reactor: 重构工单模块25 * reactor: 重构工单模块26 * reactor: 重构工单模块27 * reactor: 重构工单模块28 * reactor: 重构工单模块29 * reactor: 重构工单模块30 * reactor: 重构工单模块31 * reactor: 重构工单模块32 * reactor: 重构工单模块33 * reactor: 重构工单模块34 * reactor: 重构工单模块35 * reactor: 重构工单模块36 * reactor: 重构工单模块37 * reactor: 重构工单模块38 * reactor: 重构工单模块39
71 lines
2.1 KiB
Python
71 lines
2.1 KiB
Python
# -*- coding: utf-8 -*-
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#
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from urllib.parse import urljoin
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from django.conf import settings
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from django.utils.translation import ugettext as _
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from common.utils import get_logger
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from common.tasks import send_mail_async
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from . import const
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logger = get_logger(__file__)
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def send_ticket_applied_mail_to_assignees(ticket, assignees):
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if not assignees:
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logger.debug("Not found assignees, ticket: {}({}), assignees: {}".format(
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ticket, str(ticket.id), assignees)
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)
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return
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subject = _('New Ticket: {} ({})'.format(ticket.title, ticket.get_type_display()))
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ticket_detail_url = urljoin(
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settings.SITE_URL, const.TICKET_DETAIL_URL.format(id=str(ticket.id))
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)
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message = _(
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"""<div>
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<p>Your has a new ticket</p>
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<div>
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<b>Ticket:</b>
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<br/>
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{body}
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<br/>
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<a href={ticket_detail_url}>click here to review</a>
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</div>
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</div>
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""".format(
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body=ticket.body.replace('\n', '<br/>'),
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ticket_detail_url=ticket_detail_url
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)
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)
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if settings.DEBUG:
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logger.debug(message)
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recipient_list = [assignee.email for assignee in assignees]
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send_mail_async.delay(subject, message, recipient_list, html_message=message)
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def send_ticket_processed_mail_to_applicant(ticket):
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if not ticket.applicant:
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logger.error("Not found applicant: {}({})".format(ticket.title, ticket.id))
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return
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subject = _('Ticket has processed: {} ({})').format(ticket.title, ticket.get_type_display())
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message = _(
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"""
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<div>
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<p>Your ticket has been processed</p>
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<div>
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<b>Ticket:</b>
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<br/>
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{body}
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<br/>
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</div>
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</div>
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""".format(
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body=ticket.body.replace('\n', '<br/>'),
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)
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)
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if settings.DEBUG:
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logger.debug(message)
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recipient_list = [ticket.applicant.email]
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send_mail_async.delay(subject, message, recipient_list, html_message=message)
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