diff --git a/config/configStruct.go b/config/configStruct.go
index a911dc64c..46d95d226 100644
--- a/config/configStruct.go
+++ b/config/configStruct.go
@@ -160,7 +160,7 @@ type ConfigStruct struct {
 	CloudLicenseEnabled  bool                          `yaml:"cloudLicenseEnabled" json:"cloudLicenseEnabled" default:"true"`
 	AiAssistantEnabled   bool                          `yaml:"aiAssistantEnabled" json:"aiAssistantEnabled" default:"false"`
 	DemoModeEnabled      bool                          `yaml:"demoModeEnabled" json:"demoModeEnabled" default:"false"`
-	SupportChatEnabled   bool                          `yaml:"supportChatEnabled" json:"supportChatEnabled" default:"true"`
+	SupportChatEnabled   bool                          `yaml:"supportChatEnabled" json:"supportChatEnabled" default:"false"`
 	InternetConnectivity bool                          `yaml:"internetConnectivity" json:"internetConnectivity" default:"true"`
 	Scripting            configStructs.ScriptingConfig `yaml:"scripting" json:"scripting"`
 	Manifests            ManifestsConfig               `yaml:"manifests,omitempty" json:"manifests,omitempty"`
diff --git a/helm-chart/README.md b/helm-chart/README.md
index c18b30137..cc99987fe 100644
--- a/helm-chart/README.md
+++ b/helm-chart/README.md
@@ -222,7 +222,7 @@ Example for overriding image names:
 | `scripting.source`                        | Source directory of the scripts                | `""`                                                    |
 | `scripting.watchScripts`                  | Enable watch mode for the scripts in source directory          | `true`                                                  |
 | `timezone`                                | IANA time zone applied to time shown in the front-end | `""` (local time zone applies) |
-| `supportChatEnabled`                      | Enable real-time support chat channel based on Intercom | `true` |
+| `supportChatEnabled`                      | Enable real-time support chat channel based on Intercom | `false` |
 | `internetConnectivity`                    | Turns off API requests that are dependant on Internet connectivity such as `telemetry` and `online-support`. | `true` |
 
 KernelMapping pairs kernel versions with a
diff --git a/helm-chart/values.yaml b/helm-chart/values.yaml
index 97342ca36..46be18929 100644
--- a/helm-chart/values.yaml
+++ b/helm-chart/values.yaml
@@ -240,7 +240,7 @@ license: ""
 cloudLicenseEnabled: true
 aiAssistantEnabled: false
 demoModeEnabled: false
-supportChatEnabled: true
+supportChatEnabled: false
 internetConnectivity: true
 scripting:
   env: {}