diff --git a/libs/langchain/langchain/chains/conversational_retrieval/base.py b/libs/langchain/langchain/chains/conversational_retrieval/base.py
index aee5ffa2aea..89882ede89c 100644
--- a/libs/langchain/langchain/chains/conversational_retrieval/base.py
+++ b/libs/langchain/langchain/chains/conversational_retrieval/base.py
@@ -79,6 +79,9 @@ class BaseConversationalRetrievalChain(Chain):
     get_chat_history: Optional[Callable[[List[CHAT_TURN_TYPE]], str]] = None
     """An optional function to get a string of the chat history.
     If None is provided, will use a default."""
+    response_if_no_docs_found: Optional[str]
+    """If specified, the chain will return a fixed response if no docs 
+    are found for the question. """
 
     class Config:
         """Configuration for this pydantic object."""
@@ -143,14 +146,19 @@ class BaseConversationalRetrievalChain(Chain):
             docs = self._get_docs(new_question, inputs, run_manager=_run_manager)
         else:
             docs = self._get_docs(new_question, inputs)  # type: ignore[call-arg]
-        new_inputs = inputs.copy()
-        if self.rephrase_question:
-            new_inputs["question"] = new_question
-        new_inputs["chat_history"] = chat_history_str
-        answer = self.combine_docs_chain.run(
-            input_documents=docs, callbacks=_run_manager.get_child(), **new_inputs
-        )
-        output: Dict[str, Any] = {self.output_key: answer}
+        output: Dict[str, Any] = {}
+        if self.response_if_no_docs_found is not None and len(docs) == 0:
+            output[self.output_key] = self.response_if_no_docs_found
+        else:
+            new_inputs = inputs.copy()
+            if self.rephrase_question:
+                new_inputs["question"] = new_question
+            new_inputs["chat_history"] = chat_history_str
+            answer = self.combine_docs_chain.run(
+                input_documents=docs, callbacks=_run_manager.get_child(), **new_inputs
+            )
+            output[self.output_key] = answer
+
         if self.return_source_documents:
             output["source_documents"] = docs
         if self.return_generated_question:
diff --git a/libs/langchain/tests/unit_tests/chains/test_conversation_retrieval.py b/libs/langchain/tests/unit_tests/chains/test_conversation_retrieval.py
new file mode 100644
index 00000000000..038b476cf4b
--- /dev/null
+++ b/libs/langchain/tests/unit_tests/chains/test_conversation_retrieval.py
@@ -0,0 +1,52 @@
+"""Test conversation chain and memory."""
+from langchain.chains.conversational_retrieval.base import ConversationalRetrievalChain
+from langchain.llms.fake import FakeListLLM
+from langchain.memory.buffer import ConversationBufferMemory
+from langchain.schema import Document
+from tests.unit_tests.retrievers.sequential_retriever import SequentialRetriever
+
+
+def test_fixed_message_response_when_no_docs_found() -> None:
+    fixed_resp = "I don't know"
+    answer = "I know the answer!"
+    llm = FakeListLLM(responses=[answer])
+    retriever = SequentialRetriever(sequential_responses=[[]])
+    memory = ConversationBufferMemory(
+        k=1, output_key="answer", memory_key="chat_history", return_messages=True
+    )
+    qa_chain = ConversationalRetrievalChain.from_llm(
+        llm=llm,
+        memory=memory,
+        retriever=retriever,
+        return_source_documents=True,
+        rephrase_question=False,
+        response_if_no_docs_found=fixed_resp,
+        verbose=True,
+    )
+    got = qa_chain("What is the answer?")
+    assert got["chat_history"][1].content == fixed_resp
+    assert got["answer"] == fixed_resp
+
+
+def test_fixed_message_response_when_docs_found() -> None:
+    fixed_resp = "I don't know"
+    answer = "I know the answer!"
+    llm = FakeListLLM(responses=[answer])
+    retriever = SequentialRetriever(
+        sequential_responses=[[Document(page_content=answer)]]
+    )
+    memory = ConversationBufferMemory(
+        k=1, output_key="answer", memory_key="chat_history", return_messages=True
+    )
+    qa_chain = ConversationalRetrievalChain.from_llm(
+        llm=llm,
+        memory=memory,
+        retriever=retriever,
+        return_source_documents=True,
+        rephrase_question=False,
+        response_if_no_docs_found=fixed_resp,
+        verbose=True,
+    )
+    got = qa_chain("What is the answer?")
+    assert got["chat_history"][1].content == answer
+    assert got["answer"] == answer
diff --git a/libs/langchain/tests/unit_tests/retrievers/sequential_retriever.py b/libs/langchain/tests/unit_tests/retrievers/sequential_retriever.py
new file mode 100644
index 00000000000..b75913a9617
--- /dev/null
+++ b/libs/langchain/tests/unit_tests/retrievers/sequential_retriever.py
@@ -0,0 +1,26 @@
+from typing import List
+
+from langchain.schema import BaseRetriever, Document
+
+
+class SequentialRetriever(BaseRetriever):
+    """Test util that returns a sequence of documents"""
+
+    sequential_responses: List[List[Document]]
+    response_index: int = 0
+
+    def _get_relevant_documents(  # type: ignore[override]
+        self,
+        query: str,
+    ) -> List[Document]:
+        if self.response_index >= len(self.sequential_responses):
+            return []
+        else:
+            self.response_index += 1
+            return self.sequential_responses[self.response_index - 1]
+
+    async def _aget_relevant_documents(  # type: ignore[override]
+        self,
+        query: str,
+    ) -> List[Document]:
+        return self._get_relevant_documents(query)