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118 lines
6.9 KiB
Markdown
118 lines
6.9 KiB
Markdown
Triaging of issues
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Triage provides an important way to contribute to an open source project.
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Triage helps ensure issues resolve quickly by:
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- Describing the issue's intent and purpose is conveyed precisely. This is
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necessary because it can be difficult for an issue to explain how an end user
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experiences a problem and what actions they took.
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- Giving a contributor the information they need before they commit to
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resolving an issue.
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- Lowering the issue count by preventing duplicate issues.
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- Streamlining the development process by preventing duplicate discussions.
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If you don't have time to code, consider helping with triage. The community
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will thank you for saving them time by spending some of yours.
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### 1. Ensure the issue contains basic information
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Before triaging an issue very far, make sure that the issue's author provided
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the standard issue information. This will help you make an educated
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recommendation on how this to categorize the issue.
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If you cannot triage an issue using what its author provided, explain kindly to
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the author that they must provide additional information to clarify the problem.
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If the author does not respond requested information within the timespan of a
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week, close the issue with a kind note stating that the author can request for
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the issue to be reopened when the necessary information is provided.
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### 2. Classify the Issue
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An issue can have multiple of the following labels. Typically, a properly
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classified issue should have:
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- One label identifying its kind (`kind/*`).
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- One or multiple labels identifying the functional areas of interest (`area/*`).
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- Where applicable, one label categorizing its difficulty (`exp/*`).
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#### Issue kind
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| Kind | Description |
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|------------------|---------------------------------------------------------------------------------------------------------------------------------|
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| kind/bug | Bugs are bugs. The cause may or may not be known at triage time so debugging should be taken account into the time estimate. |
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| kind/enhancement | Enhancements are not bugs or new features but can drastically improve usability or performance of a project component. |
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| kind/feature | Functionality or other elements that the project does not currently support. Features are new and shiny. |
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| kind/question | Contains a user or contributor question requiring a response. |
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#### Functional area
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| Area |
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|---------------------------|
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| area/build |
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| area/cli |
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| area/containerd |
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| area/docs |
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| area/kernel |
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| area/logging |
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| area/networking |
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| area/security |
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| area/testing |
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| area/time |
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| area/unikernel |
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| area/usability |
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#### Platform
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| Platform |
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|---------------------------|
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| platform/arm |
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| platform/aws |
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| platform/azure |
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| platform/gcp |
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| platform/osx |
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| platform/windows |
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#### Experience level
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Experience level is a way for a contributor to find an issue based on their
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skill set. Experience types are applied to the issue or pull request using
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labels.
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| Level | Experience level guideline |
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|------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------|
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| exp/beginner | New to LinuxKit, and is looking to help while learning the basics. |
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| exp/intermediate | Comfortable with the project and understands the core concepts, and looking to dive deeper into the project. |
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| exp/expert | Proficient with the project and has been following, and active in, the community to understand the rationale behind design decisions and where the project is headed. |
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As the table states, these labels are meant as guidelines.
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#### Triage status
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To communicate the triage status with other collaborators, you can apply status
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labels to issues. These labels prevent duplicating effort.
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| Status | Description |
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|-------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
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| status/confirmed | You triaged the issue, and were able to reproduce the issue. Always leave a comment how you reproduced, so that the person working on resolving the issue has a way to set up a test-case.
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| status/accepted | Apply to enhancements / feature requests that we think are good to have. Adding this label helps contributors find things to work on.
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| status/more-info-needed | Apply this to issues that are missing information (e.g. no steps to reproduce), or require feedback from the reporter. If the issue is not updated after a week, it can generally be closed.
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| status/needs-attention | Apply this label if an issue (or PR) needs more eyes.
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### 3. Prioritizing issue
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When, and only when, an issue is attached to a specific milestone, the issue can be labeled with the
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following labels to indicate their degree of priority (from more urgent to less urgent).
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| Priority | Description |
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|-------------|-----------------------------------------------------------------------------------------------------------------------------------|
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| priority/P0 | Urgent: Security, critical bugs, blocking issues. P0 basically means drop everything you are doing until this issue is addressed. |
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| priority/P1 | Important: P1 issues are a top priority and a must-have for the next release. |
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| priority/P2 | Normal priority: default priority applied. |
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| priority/P3 | Best effort: those are nice to have / minor issues. |
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And that's it. That should be all the information required for a new or
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existing contributor to come in a resolve an issue.
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